PhoneSystemPrices.com
Connecting you with top phone system companies
Free Price Quotes for PBX Systems. Start Here.
PhoneSystemPrices
Phone System Articles
System Types
- Airport
- Apartment Complex
- ATM
- Bank
- Bar
- Car Dealership
- Check Cashing
- Child Care
- Church
- Coffee Shop
- College Campus
- Convenience Store
- Courthouse
- Department Store
- Dry Cleaner
- Factory
- Farm
- Fast Food Restaurant
- Gas Station
- Gun Shop
- Hospital
- Hotel
- Library
- Liquor Store
- Mechanic
- Museum
- Nursing Home
- Parking Lot
- Pharmacy
- Police Department
- Prison
- Restaurant
- School Bus
- Shopping Mall
- Sporting Event
- Taxi Cab
- Thrift Store
- Traffic
- Vacation Home
- Warehouse
Top Phone Brands
- Avaya
- Cisco
- ESI
- Inter-Tel
- NEC
- Nortel
- Toshiba
- Vertical
- Star2Star
- Vocalocity
- Tele Technology
- Allworx
- Atlas
- Bizfon
- D-Link
- Digium
- Epygi
- Grandstream
- Microsoft
- neoPlex
- Panasonic
- Patton
- PhoneSuite
- Talkswitch
- Televantage
- Zultys
Browse By State
- Alabama Phone Systems
- Alaska Phone Systems
- Arizona Phone Systems
- Arkansas Phone Systems
- California Phone Systems
- Colorado Phone Systems
- Connecticut Phone Systems
- D.C. Phone Systems
- Delaware Phone Systems
- Florida Phone Systems
- Georgia Phone Systems
- Hawaii Phone Systems
- Idaho Phone Systems
- Illinois Phone Systems
- Indiana Phone Systems
- Iowa Phone Systems
- Kansas Phone Systems
- Kentucky Phone Systems
- Louisiana Phone Systems
- Maine Phone Systems
- Maryland Phone Systems
- Massachusetts Phone Systems
- Michigan Phone Systems
- Minnesota Phone Systems
- Mississippi Phone Systems
- Missouri Phone Systems
- Montana Phone Systems
- Nebraska Phone Systems
- Nevada Phone Systems
- New Hampshire Phone Systems
- New Jersey Phone Systems
- New Mexico Phone Systems
- New York Phone Systems
- North Carolina Phone Systems
- North Dakota Phone Systems
- Ohio Phone Systems
- Oklahoma Phone Systems
- Oregon Phone Systems
- Pennsylvania Phone Systems
- Rhode Island Phone Systems
- South Carolina Phone Systems
- South Dakota Phone Systems
- Tennessee Phone Systems
- Texas Phone Systems
- Utah Phone Systems
- Vermont Phone Systems
- Virginia Phone Systems
- Washington Phone Systems
- West Virginia Phone Systems
- Wisconsin Phone Systems
- Wyoming Phone Systems
PBX Systems
Let Your Customers Reach Your Employees Over a Private Branch Exchange
Written by Steve Bryan
Email is a great tool for the modern office, but there are many times during the business day when you have to reach a human being over the phone. A quick telephone call to a colleague or associate can answer a question in a few minutes, especially for a co-worker drowning in e-mail. If you own a growing business, it may be time to call someone about PBX systems, which can serve as the backbone of office communications.
Investing in PBX Systems
PBX stands for private branch exchange and is very much like having your own internal phone system. Instead of investing the time and money to have every individual desk phone connected to an outside line, your staff will share a limited number of outgoing phone lines. Every employee will have an internal "extension" number, such as 7544, plus a number that can be dialed by customers outside the system (i.e., 555-7544).
Employees using PBX systems can call internal phone extensions without having to use the telephone company's outgoing lines. Your private branch exchange will transfer and switch internal calls automatically.
The telephone company will assign a main telephone number for your private branch exchange, which will connect clients with a central PBX monitoring station when they call. This station can be set to "auto answer," which allows callers to reach an extension directly, or you can have a staff member act as the operator or receptionist during normal business hours.
Benefits and Features of PBX Systems
Making the switch to a private branch exchange can yield tangible financial benefits for your company. You don't have to maintain hundreds of individual phone lines with your local telephone company, and branch office workers can be hooked up to the same PBX system as home office employees. This means, for instance, that an employee in St. Louis doesn't necessarily have to use a long distance line to reach a co-worker in Phoenix.
If you are considering PBX telephone systems for your business, look for the following features:
- Voice mail for the receptionist as well as each individual employee
- Call forwarding for both internal and external calls
- After-hours answering, which still allows clients to reach associates after the receptionist has gone home
- Conference calls, even if some callers are within the PBX system and others are using an outside line
- Out-of-office options for employees. When an employee is out of the office, the call goes immediately to voice mail
- An automated phone directory that lets callers reach an employee by punching in his or her last name
Are you ready to purchase a pbx system? Submit a free request for price quotes and get matched to multiple dealers who will try to get you the best deal for your business.